Frequently Asked Questions

COVID-19

The Wayne County Airport Authority, in association with D Group/Quick Clinic, offers COVID-19 Rapid Testing in the McNamara Terminal for passengers, employees and the general public. COVID-19 testing hours of operation are 6 a.m. – 7 p.m., 7 days a week. These hours are subject to change. In the McNamara Terminal, testing is located in the International Arrivals Public Lobby (below Domestic Baggage Claim). Valid photo identification is required. Both Antigen and Rapid PCR COVID-19 Testing are available: Rapid Antigen tests are $75 (USD). Results are usually available in about 20-30 minutes. Rapid PCR tests are $175 (USD). Results are usually available in less than an hour. Prices listed above do not include taxes and payment processing fees. Insurance is not accepted. Pre-registration online is encouraged. To pre-register or to learn more about the clinic, please visit https://quickclinictesting.co/dtw. View the Covid-19 Testing Flyer.
Vaccines and boosters are no longer offered at DTW. Visit Vaccines.gov to find a vaccination location.
If you plan to travel internationally, check your destination’s COVID-19 status and travel requirements before traveling. Countries may have their own entry and exit requirements. When you travel to the United States by air, you are required to show a negative COVID-19 test result or documentation of recovery from COVID-19 before you board your flight (regardless of vaccination status or citizenship). Please visit the CDC.gov website for more information.
Check your destination’s COVID-19 status before traveling. State, tribal, local, and territorial governments may have travel restrictions in place. The CDC recommends that you delay travel until you are up to date with your COVID-19 vaccines. If you are not up to date with your COVID-19 vaccines and must travel, the CDC recommends you get tested both before and after your trip. Please visit the CDC.gov website for more information.
The janitorial services staff at Detroit Metropolitan Airport has always followed a process to sanitize the terminals, similar to what occurs in a hospital. Since the start of the COVID-19 pandemic, the janitorial staff increased the frequency of cleaning and disinfecting in the terminals. Signage and acrylic shields are throughout the DTW campus to encourage social distancing. Hand sanitizer stations have also been placed in many high-traffic locations.
On April 18, 2022, a federal judge overturned the CDC order requiring mask usage on public transportation and in transportation hubs. In response, the TSA announced it will no longer enforce its Security Directives and Emergency Amendment mandating masks. While masks are no longer required at Detroit Metropolitan Wayne County Airport (DTW), the CDC continues to recommend the use of masks in indoor public transportation settings. Customers and workers should decide what is best for their health and comfort. Regardless, DTW will continue to be a welcoming environment for all.

Security

Passed by Congress in 2005, the REAL ID Act enacted the 9/11 Commission's recommendation that the Federal Government "set standards for the issuance of sources of identification, such as driver's licenses." The Act established minimum security standards for state-issued driver's licenses and identification cards and prohibits certain federal agencies from accepting for official purposes licenses and identification cards from states that do not meet these standards.
Beginning May 7, 2025, your driver's license or state ID card must be REAL ID compliant if you wish to use it to fly domestically in the U.S. or enter certain federal facilities, military bases and nuclear power plants.
There is at least one TSA checkpoint open 24 hours per day, seven days per week in each terminal.
The TSA Precheck lane opens at 4:30 a.m. in each terminal.
Please visit the TSA's website for a comprehensive list of items acceptable for travel.
TSA does not require children under 18 to provide identification when traveling within the United States. Contact your airline for questions regarding specific ID requirements for travelers under 18.
Please allow extra time to advance through the TSA checkpoint. The TSA officer may ask for information to complete an identity verification process, which may include, but isn’t limited to, your name and address.
No, a passport or visa is required to travel internationally.
Bring a copy of your marriage license with you to the checkpoint and contact your airline for further information.
Please visit the TSA website to learn more about signing up for TSA Precheck.

Services

Michigan Lottery Machines are available in both the McNamara & Evans Terminals.
Translators are not present in the terminals; however, translation services are available by phone at any Airport Ambassador information booth.
Yes, the DTW Destination Pass allows non-ticketed visitors to enjoy our restaurants and shops.
At this time, money exchange services are not available at the airport.
Although there is not a USO at the airport, there is a Freedom Center located in both terminals.
No, there is not a business center at the airport. However, the Westin Hotel, in the McNamara Terminal, can be of assistance.
At the McNamara Terminal, there is a mail slot located under the tram in the Central Link. The Evans Terminal does not have a mailbox.
Pay phones are not available; however, to contact a local hotel or rental car company, Visitor Information Centers are available to assist you in both terminals. During normal business hours, an Airport Ambassador may be available to assist as well.
No, stroller rental is not available.
No, Western Union is not available at the airport.
Please visit the CLEAR website to learn about signing up for a CLEAR membership.
Please visit the CBP website to learn about signing up for Global Entry.
Yes, Smarte Carte luggage carts are available for $6 each.
No, wheelchairs are free; however, tipping the agent is recommended.
Certain airlines, like Delta and Southwest, provide charging stations in their gate areas. Outlets can also be found throughout the terminal.

Lost & Found

Please visit our Lost & Found page.
To report an item you've found, please call the Detroit Metro Airport Police Department at (734) 942-2222, Option 1.

Parking

Yes. Electric Vehicle (EV) parking stations are located at the McNamara and Big Blue Deck parking structures at no additional cost. For more information, please visit our website.
Review rates on our Parking & Transportation page or dial (800) 642-1978, option 1.
The Big Blue Deck is closest to the Evans Terminal and the McNamara Garage is closest to the McNamara Terminal. Each parking garage is connected to a terminal via a temperature-controlled skywalk bridge.
The cashier will be able to assist at the exit of the parking facility. Please have your driver’s license and registration available.
If a credit card was used to enter, it is necessary to use the same credit card to exit the parking facility. For assistance, request to speak to a manager.
Free air is a courtesy service provided to all on-site airport parking customers. Please contact the parking office at (800) 642-1978, option 0 for assistance.
Battery jump starts are a courtesy service provided to all on-site airport parking customers. Please contact the parking office at (800) 642-1978, option 0 for assistance.
Please contact the parking office at (800) 642-1978 or (734) 247-6734 for assistance.
Free parking is offered to State of Michigan residents with a handicap placard and free parking sticker.
Free motorcycle parking is permitted just inside the McNamara Garage, Level 2 entry on the International Arrivals level.
Parking is available on a first come, first serve basis. Parking status is available on our website or via phone at (800) 642-1978, option 3.
Please call (800) 642-1978, option 2, or visit the Parking section of our website to request a copy of the receipt.
Valet parking is offered at the McNamara Garage. Enter the garage on the departures level and stay to the right. Take the ramp down one level and enter the valet area on the left.
Free shuttle service is available 24/7 from the Green Lot(s) to both the McNamara and Evans Terminal Ground Transportation Centers. Shuttle Services can be reached at (800) 642-1978, option 5.

At The Airport

Yes, at the Evans Terminal, there is a Playport located near gate D17. At the McNamara Terminal, there are play areas located in the A, B and C concourses.
To learn more about doing business with the airport, please select the Learn More button or the Business tab at the top of this page.
EM stands for Edward McNamara, which is the McNamara Terminal.
No, smoking is only allowed outside of the terminal, in designated smoking areas.
No, the Express Tram only travels from end to end of Concourse A, within the McNamara Terminal.
Per Airport Ordinance 6.12 - "A person shall not bring an animal into any Airport terminal, except those which are in the process of being shipped and are in a portable cage, provided however, a Person shall not bring an animal into any Secure Area. Service Animals (e.g., leader dogs for the disabled) and law enforcement animals are exempt from this rule. Violation of Subsection 6.12 is a misdemeanor."
In the Evans Terminal, water bottle refill stations can be found near gates D8, D10, D17, D23, and D26, in the Baggage Claim, inside U.S. Customs, and in the Ground Transportation Center. In the McNamara Terminal, water bottle refill stations can be found near gates A34 and A50, as well as at the entrance of the Central Link after clearing the TSA checkpoints.
The airport does not have a chapel; however, there are Reflection Rooms located inside each terminal.
There are Service Animal Relief Areas (SARAs) located in each terminal, pre- and post-security.
No, all personal items must travel with you.
The airport is open 24 hours a day, 7 days a week.
Please visit our employment page.
Yes, recycling bins are located throughout the Evans Terminal.
The Westin Hotel offers a fitness package, which includes the use of a shower. Please contact the Westin Hotel at (734) 942-6500 for more information. Showers are also available at Minute Suites located in the McNamara Terminal near Gate A-68. Minute Suites is open 24 hours a day and offers private suites where travelers may nap, relax, work, and shower before their flight.

Special Assistance

Yes, there are eight nursing rooms located in the terminals. There are five in the McNamara Terminal and three in the Evans Terminal. Please visit our Nursing Rooms page for the specific locations.
Prior to arriving at the airport, necessary arrangements can be made through your airline. Once at the airport, please discuss specific needs, including wheelchair assistance, with a ticket agent.
Motorized vehicles are not available in either terminal. If assistance is needed, wheelchair services are available.
There is a Suspend button on each end of the tunnel that will suspend the light and music show for 15 minutes.
Yes, the DTW Destination Pass is available every day from 8 a.m. until 8 p.m. This program allows non-ticketed visitors to greet arriving travelers at their gates, spend extra time with loved ones who are departing, as well as enjoy the restaurants and shops.

Shop & Dine

Yes, in the Evans Terminal, Cantoro Italian Market is located pre-security. In the McNamara Terminal, the Coffee Bean & Tea Leaf is located pre-security and the Reflections restaurant is located inside the Westin Hotel.
The Value Added Tax is not charged in the U.S. The only tax that is charged is a sales tax, which is non-refundable.
Hours of operation differ between retail locations. Please visit our Maps page for current information. Please note, hours may vary.
Restaurant hours of operation differ between locations. Please visit our Maps page for current information. Please note, hours may vary.
In the Evans Terminal, SIM Cards can be purchased at InMotion. In the McNamara Terminal, the cards can be purchased at Soundbalance.
No, there is not a pharmacy inside either terminal. The Z Market & Mills Apothecary in the McNamara Terminal carries over-the-counter medications and homeopathic remedies.

Wi-Fi

Yes, Wi-Fi is free at the airport.
Access Wi-Fi at the airport by connecting to SSID Detroit Airport and launching a browser.

Ground Transportation

The Terminal to Terminal/Westin Shuttle connects passengers to McNamara and Evans Terminal, with a convenient stop at the Westin Hotel located at McNamara Terminal. Shuttles depart approximately every 10 minutes from the Ground Transportation Centers and Westin Hotel entrance.
Rental car companies are located off-airport. Courtesy shuttle services are available at the Ground Transportation Centers. Follow signs for Rental Car Shuttles. It is recommended to contact your rental car company to confirm the reservation.
Uber and Lyft drivers are located in the Ground Transportation Centers. Follow signs for Rideshare.
Cabs are located on Level 4 of the Ground Transportation Centers. Follow signs for Metro Cab & Metro Cars.
Yes. There are several options, which include Metro Cars, Metro Cab and the SMART/FAST bus service.
Yes, travelers may be picked up at the curb, if being met by someone in a private vehicle. Commercial Vehicle and Rideshare operators must pick-up in designated Ground Transportation Center Areas.
Rideshare is a generic term used to reference TNC (Transportation Network Company) operators.

Flights & Airlines

Delta has SkyClubs inside the McNamara Terminal and Lufthansa has the Senator Lounge inside the Evans Terminal.
To locate your airline, please visit our Airline Directory page.
When traveling on a domestic flight, please allow 90 minutes to 2 hours before the flight. When traveling internationally, 3 hours is recommended.
Please call the airline, visit the airline's website, or visit a travel booking site.
Please call your airline, or visit your airline's website or a travel booking site.
Please speak with the airline's ticket agent for instructions on how to meet your child.
No, if a Canadian citizen is already in the United States, a passport is not required to travel domestically.
When checking in luggage at the originating airport, please speak with the ticket agent to confirm whether the bags will be checked through to the final destination.
The Customs process typically takes one hour or longer, depending on the number of arriving international flights, number of passengers and other factors.
No, not all airlines offer curbside check-in. Please contact your airline to see if that service is offered.
If traveling on a domestic flight and not changing airlines, then 40 minutes should be enough time for a layover. If traveling internationally or changing airlines, then it is suggested to allow more time to connect. Other factors should also be considered as well, such as the weather and the possibility of your arriving flight being delayed.
Please contact the company that is responsible for shipping your dog. The company should be able to provide you with the information.
Airlines have different policies regarding fees. Please contact your airline for specific information.