Frequently Asked Questions
Beginning May 7, 2025, your driver's license or state ID card must be REAL ID compliant if you wish to use it to fly domestically in the U.S. or enter certain federal facilities, military bases and nuclear power plants.
Passed by Congress in 2005, the REAL ID Act enacted the 9/11 Commission's recommendation that the Federal Government "set standards for the issuance of sources of identification, such as driver's licenses." The Act established minimum security standards for state-issued driver's licenses and identification cards and prohibits certain federal agencies from accepting for official purposes licenses and identification cards from states that do not meet these standards.
The TSA Precheck lane opens at 4:30 a.m. in each terminal.
There is at least one TSA checkpoint open 24 hours per day, seven days per week in each terminal.
Please visit the TSA website to learn more about signing up for TSA Precheck.Learn More
Bring a copy of your marriage license with you to the checkpoint and contact your airline for further information.
No, a passport or visa is required to travel internationally.Learn More
Please allow extra time to advance through the TSA checkpoint. The TSA officer may ask for information to complete an identity verification process, which may include, but isn’t limited to, your name and address.Learn More
TSA does not require children under 18 to provide identification when traveling within the United States. Contact your airline for questions regarding specific ID requirements for travelers under 18.Learn More
Please visit the TSA's website for a comprehensive list of items acceptable for travel.Learn More
Translators are not present in the terminals; however, translation services are available by phone at any Airport Ambassador information booth.
Michigan Lottery Machines are available in both the McNamara & Evans Terminals.Learn More
Yes, the DTW Destination Pass allows non-ticketed visitors to enjoy our restaurants and shops.Learn More
Certain airlines, like Delta and Southwest, provide charging stations in their gate areas. Outlets can also be found throughout the terminal.
No, wheelchairs are free; however, tipping the agent is recommended.
Yes, Smarte Carte luggage carts are available for $6 each.
Please visit the CBP website to learn about signing up for Global Entry.Learn More
Please visit the CLEAR website to learn about signing up for a CLEAR membership.Learn More
No, Western Union is not available at the airport.
No, stroller rental is not available.
Pay phones are not available; however, to contact a local hotel or rental car company, Visitor Information Centers are available to assist you in both terminals. During normal business hours, an Airport Ambassador may be available to assist as well.
At the McNamara Terminal, there is a mail slot located under the tram in the Central Link. The Evans Terminal does not have a mailbox.
No, there is not a business center at the airport. However, the Westin Hotel, in the McNamara Terminal, can be of assistance.
Although there is not a USO at the airport, there is a Freedom Center located in both terminals.
At this time, money exchange services are not available at the airport.Learn More
Lost & Found
Please visit our Lost & Found page.Learn More
To report an item you've found, please call the Detroit Metro Airport Police Department at (734) 942-2222, Option 1.
Yes. Electric Vehicle (EV) parking stations are located at the McNamara and Big Blue Deck parking structures at no additional cost. For more information, please visit our website.Learn More
Free shuttle service is available 24/7 from the Green Lot(s) to both the McNamara and Evans Terminal Ground Transportation Centers. Shuttle Services can be reached at (800) 642-1978, option 5.
Valet parking is offered at the McNamara Garage. Enter the garage on the departures level and stay to the right. Take the ramp down one level and enter the valet area on the left.Learn More
Please call (800) 642-1978, option 2, or visit the Parking section of our website to request a copy of the receipt.Learn More
Parking is available on a first come, first serve basis. Parking status is available on our website or via phone at (800) 642-1978, option 3.Learn More
Free motorcycle parking is permitted just inside the McNamara Garage, Level 2 entry on the International Arrivals level.
Free parking is offered to State of Michigan residents with a handicap placard and free parking sticker.Learn More
Please contact the parking office at (800) 642-1978 or (734) 247-6734 for assistance.
Battery jump starts are a courtesy service provided to all on-site airport parking customers. Please contact the parking office at (800) 642-1978, option 0 for assistance.
Free air is a courtesy service provided to all on-site airport parking customers. Please contact the parking office at (800) 642-1978, option 0 for assistance.
If a credit card was used to enter, it is necessary to use the same credit card to exit the parking facility. For assistance, request to speak to a manager.
The cashier will be able to assist at the exit of the parking facility. Please have your driver’s license and registration available.
The Big Blue Deck is closest to the Evans Terminal and the McNamara Garage is closest to the McNamara Terminal. Each parking garage is connected to a terminal via a temperature-controlled skywalk bridge.
Review rates on our Parking & Transportation page or dial (800) 642-1978, option 1.Learn More
At The Airport
EM stands for Edward McNamara, which is the McNamara Terminal.
To learn more about doing business with the airport, please select the Learn More button or the Business tab at the top of this page.Learn More
Yes, at the Evans Terminal, there is a Playport located near gate D17. At the McNamara Terminal, there are play areas located in the A, B and C concourses.
The Westin Hotel offers a fitness package, which includes the use of a shower. Please contact the Westin Hotel at (734) 942-6500 for more information. Showers are also available at Minute Suites located in the McNamara Terminal near Gate A-68. Minute Suites is open 24 hours a day and offers private suites where travelers may nap, relax, work, and shower before their flight.
Yes, recycling bins are located throughout the Evans Terminal.
Please visit our employment page.Learn More
The airport is open 24 hours a day, 7 days a week.
No, all personal items must travel with you.
There are Service Animal Relief Areas (SARAs) located in each terminal, pre- and post-security.Learn More
The airport does not have a chapel; however, there are Reflection Rooms located inside each terminal.Learn More
In the Evans Terminal, water bottle refill stations can be found near gates D8, D10, D17, D23, and D26, in the Baggage Claim, inside U.S. Customs, and in the Ground Transportation Center. In the McNamara Terminal, water bottle refill stations can be found near gates A34 and A50, as well as at the entrance of the Central Link after clearing the TSA checkpoints.
Per Airport Ordinance 6.12 - "A person shall not bring an animal into any Airport terminal, except those which are in the process of being shipped and are in a portable cage, provided however, a Person shall not bring an animal into any Secure Area. Service Animals (e.g., leader dogs for the disabled) and law enforcement animals are exempt from this rule. Violation of Subsection 6.12 is a misdemeanor."
No, the Express Tram only travels from end to end of Concourse A, within the McNamara Terminal.
No, smoking is only allowed outside of the terminal, in designated smoking areas.
Yes, the DTW Destination Pass is available every day from 8 a.m. until 8 p.m. This program allows non-ticketed visitors to greet arriving travelers at their gates, spend extra time with loved ones who are departing, as well as enjoy the restaurants and shops.Learn More
There is a Suspend button on each end of the tunnel that will suspend the light and music show for 15 minutes.
Motorized vehicles are not available in either terminal. If assistance is needed, wheelchair services are available.
Prior to arriving at the airport, necessary arrangements can be made through your airline. Once at the airport, please discuss specific needs, including wheelchair assistance, with a ticket agent.Learn More
Yes, there are eight nursing rooms located in the terminals. There are five in the McNamara Terminal and three in the Evans Terminal. Please visit our Nursing Rooms page for the specific locations.Learn More
Shop & Dine
No, there is not a pharmacy inside either terminal. The Z Market & Mills Apothecary in the McNamara Terminal carries over-the-counter medications and homeopathic remedies.
SIM Cards can be purchased at both terminals. In the Evans Terminal at InMotion; In the McNamara Terminal, at Sound Balance and DTW Essentials/Zingerman’s (Before Security).
Restaurant hours of operation differ between locations. Please visit our Maps page for current information. Please note, hours may vary.Learn More
Hours of operation differ between retail locations. Please visit our Maps page for current information. Please note, hours may vary.Learn More
The Value Added Tax is not charged in the U.S. The only tax that is charged is a sales tax, which is non-refundable.
Yes, in the Evans Terminal, Cantoro Italian Market is located pre-security. In the McNamara Terminal, the Coffee Bean & Tea Leaf is located pre-security and the Reflections restaurant is located inside the Westin Hotel.Learn More
Access Wi-Fi at the airport by connecting to SSID Detroit Airport and launching a browser.Learn More
Yes, Wi-Fi is free at the airport.
Rideshare is a generic term used to reference TNC (Transportation Network Company) operators.Learn More
Yes, travelers may be picked up at the curb, if being met by someone in a private vehicle. Commercial Vehicle and Rideshare operators must pick-up in designated Ground Transportation Center Areas.
Yes. There are several options, which include Metro Cars, Metro Cab and the SMART/FAST bus service.
Cabs are located on Level 4 of the Ground Transportation Centers. Follow signs for Metro Cab & Metro Cars.
Uber and Lyft drivers are located in the Ground Transportation Centers. Follow signs for Rideshare.
Rental car companies are located off-airport. Courtesy shuttle services are available at the Ground Transportation Centers. Follow signs for Rental Car Shuttles. It is recommended to contact your rental car company to confirm the reservation.
The Terminal to Terminal/Westin Shuttle connects passengers to McNamara and Evans Terminal, with a convenient stop at the Westin Hotel located at McNamara Terminal. Shuttles depart approximately every 10 minutes from the Ground Transportation Centers and Westin Hotel entrance.
Flights & Airlines
Airlines have different policies regarding fees. Please contact your airline for specific information.
Please contact the company that is responsible for shipping your dog. The company should be able to provide you with the information.
If traveling on a domestic flight and not changing airlines, then 40 minutes should be enough time for a layover. If traveling internationally or changing airlines, then it is suggested to allow more time to connect. Other factors should also be considered as well, such as the weather and the possibility of your arriving flight being delayed.
No, not all airlines offer curbside check-in. Please contact your airline to see if that service is offered.
The Customs process typically takes one hour or longer, depending on the number of arriving international flights, number of passengers and other factors.
When checking in luggage at the originating airport, please speak with the ticket agent to confirm whether the bags will be checked through to the final destination.
No, if a Canadian citizen is already in the United States, a passport is not required to travel domestically.Learn More
Please speak with the airline's ticket agent for instructions on how to meet your child.
Please call your airline, or visit your airline's website or a travel booking site.
Please call the airline, visit the airline's website, or visit a travel booking site.Learn More
When traveling on a domestic flight, please allow 90 minutes to 2 hours before the flight. When traveling internationally, 3 hours is recommended.
To locate your airline, please visit our Airline Directory page.Learn More
Delta has SkyClubs inside the McNamara Terminal and Lufthansa has the Senator Lounge inside the Evans Terminal.