Detroit Metropolitan Airport invites non-ticketed visitors beyond checkpoint
Airport introduces DTW Destination Pass pilot program
Beginning October 22, non-ticketed visitors to Detroit Metropolitan Wayne County Airport (DTW) will be able to enter the post-security side of the McNamara and North terminals through the DTW Destination Pass program. Now those who are not flying can enjoy the many amenities of the airport, surprise an arriving traveler or spend extra time with a loved one who is departing. Last year, the Transportation Security Administration (TSA) amended its regulations, giving airports more flexibility when allowing non-ticketed visitors into the gate area.
“The new regulations allow us to expand our gate pass program that already exists for our Westin hotel guests,” said Wayne County Airport Authority CEO Chad Newton. “Now we can welcome more community members into our home to create memorable moments—from watching planes to greeting family and friends.”
The DTW Destination Pass program, which is in a pilot phase, is available for visitors at both terminals from 8 a.m. to 8 p.m. Tuesday through Sunday. Those wishing to take advantage of the program must apply for a pass through the airport’s website the day before their planned visit. Applicants will receive an email notification advising of their approval status. If approved, detailed instructions will be sent electronically. Applicants who are granted a DTW Destination Pass will receive a survey via email after their visit. Their feedback will help the Airport Authority evaluate the effectiveness of the program.
The DTW Destination Pass program will be limited to 75 visitor passes per day and is expected to end on January 5, 2020. Participants must submit to the same security regulations as passengers boarding an aircraft. Additional information on the program, application process and requirements can be found at metroairport.com/about-us/dtw-destination-pass.
Detroit Metropolitan Wayne County Airport (DTW) welcomed more than 35 million passengers in 2018 and is one of the world’s leading air transportation hubs. With service from 13 scheduled passenger airlines, Michigan’s largest airport offers approximately 1,100 flights per day to and from more than 140 nonstop destinations on four continents. With two award-winning passenger terminals, six jet runways, and an onsite AAA Four-Diamond Westin Hotel, DTW is among the world’s most efficient, customer friendly and operationally capable airports in North America. Detroit Metropolitan Wayne County Airport received the highest score among mega airports in the J.D. Power 2019 North America Airport Satisfaction Study of customers’ satisfaction with the airport they traveled through and scored the highest in the security check and terminal facilities factors. Visit jdpower.com/awards for details. DTW is operated by the Wayne County Airport Authority, which also operates nearby Willow Run Airport – an important corporate, cargo and general aviation facility. The Airport Authority is entirely self-sustaining and does not receive tax dollars to support airport operations. Visit www.metroairport.com for more information.