General Airport Information
Automated assistance is available 24/7. Personal assistance is available during Airport Authority business hours (Mon - Fri, 8 a.m. - 4:30 p.m., excluding holidays). Voice messages left at this number will be promptly returned during business hours. For assistance around the clock, visit our Frequently Asked Questions page.
Contact your airline directly for specific information regarding:
- Flight Status
- Lost/Delayed Baggage
- Carry On and Checked Baggage Policies/Fees
- Security Checkpoint Procedures
- International Travel Documentation Requirements
- General Passenger Information
Concession Contact Information
Detroit Metropolitan Airport offers a variety of shopping and dining options in McNamara and North Terminal. To contact a specific concession vendor in one of our terminals, please visit our concession contact page.
Airlines: Contact your airline
Detroit Metropolitan Airport (DTW): (734) 247-7678
Fire Department: (734) 942-3601
Fraud, Ethics & Compliance Hotline: (888) 447-8643
Lost & Found TSA: (734) 942-3126
Media Line: (734) 247-7379
Noise Hotline: (734) 942-3222
Paging – North Terminal: (734) 247-1000
Parking Information & Assistance: (800) 642-1978
Police Non-Emergency: (734) 942-2222, Option #2
Procurement: (734) 247-7900
Transportation Security Administration (TSA) Contact Center: (866) 289-9673
TSA Customer Service: https://www.tsa.gov/contact/customer-service
U.S. Customs & Border Protection: (734) 941-6180
Wi-Fi Support: (800) 826-4646
WCAA Employment Verification: firstname.lastname@example.org or FAX (734) 955-5737
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