Introduction

On behalf of the Wayne County Airport Authority, we would like to extend a “thank you” for choosing to be a part of Detroit Metro Airport’s concessions program.

We have created this page for guidance and updates.
We enjoy exploring any ideas you might have to improve the concession program and your own business.
Please feel free to reach out to us at any time at [email protected]

Announcements/Updates

Please Review 

DTW Concessions Chronicles Volume 1 - Fall 2025

Pricing Policy Update Guide August 2025

DTW Customer Service Video

DTW Customer Experience Message

DTW Customer Service Standards Manual

Reminder - The expectation of the Concessions Dept. is for all Concessionaires to maintain full contract/scheduled hours of operation.

All Tenants

Please monitor FIDS for any impacts to flight schedules related to IROPS Planning (irregular operations).

Please report any Pest Control and Trash Compactor Room Concerns for:

• McNamara Terminal to Delta Works at 734-921-5000 or via email at [email protected]
• Evans Terminal to Dantec at 734-247-1000 or via email at [email protected]
• Please cc the Concessions Operations Email for awareness ([email protected])

Food & Beverage Tenants

Please remember to clean your grease traps and HVAC vents. 

Reminder from the Fire Marshal regarding Kitchen Temps.

DTW RIWS Portable Installation

DTW Training Slide Deck