Airport Credentials Office
The Airport Credentials Office is located at Building 610 at the end of the East Service Drive. Parking when conducting business at the Credentials Office is available across the street in the designated visitor parking area.
Monday - Friday 8:30 a.m – 4:00 p.m.
Wednesday open at 7:00 a.m. for Badge renewals..
The Credentials Office is closed for Lunch 12:00 to 12:30 p.m.
Airport Authority's Holiday Schedule
The following schedule will display the dates that the Credentials Office will be closed in observance of a national holiday.
2018 Holiday Schedule
Office Phone: (734) 942-3606
Fax: (734) 942-3814
31399 East Service Drive
Detroit, MI 48242
Individuals who require unescorted access to the Air Operations Area (AOA), Restricted, Secured or Sterile Areas must possess an Airport photo ID Badge. Badge issuance is limited to those individuals who have cleared the FBI-based criminal history check as well as the TSA-based Security Threat Assessment (STA) and have a frequent and reoccurring need for access. In addition, all Badge applicants must provide documentation that establishes identity and employment eligibility (See Identification for examples). Applicants must also be based in the Detroit area and maintain a local address throughout the time they possess an Airport ID Badge. Contact the Credentials Office for information on the procedure for requesting a waiver of the local address requirement.
Application for a Badge is made on the Badge Application Form. This Form must be completely filled out, properly signed and submitted to the Credentials Office for processing. The Form will be checked by the Credentials Office for accuracy including proper signatures and dates. Badge Application Forms are available at the Credentials Office, on the Airport’s website, or by fax or email, upon request. Only the “original copy” of a completed Application Form will be accepted. Do not submit a photo copy; it will not be accepted for processing.
There is a $50.00 processing fee for each Application processed for airlines/tenants/vendors. Billing invoices will be generated on a monthly basis and mailed to each company. Contractors are required to pay for all Badges at the time of issuance or renewal ($300 deposit and $50 processing fee for photo badges, $20 processing fee for non-photo badges, and a $25 renewal fee - photo or non-photo). See Procedures for Badging Contractors.
All Badge applicants must present two (2) forms of identification or documentation when applying for or renewing an Airport ID Badge. At least one ID must have been issued by a Government Authority and at least one must include a photo. The documentation must be able to verify the applicant’s identity as well as employment eligibility. See the chart of acceptable documents on the "Badge Processing Forms" page.
Authorizing Signature Form
Each company that requests Airport ID Badges must identify one or more responsible company employees as “Authorizing Signers”. Only Badge Application Forms signed by an “Authorizing Signer” will be accepted for processing. Names of individuals authorized to sign Badge Application Forms for a particular company are on file in the Credentials Office. Each Badge Application submitted for processing will be checked to ensure that it is authorized by one of the designated individuals. Only individuals who possess an Airport photo ID Badge may be Authorizing Signers. The signature of an Authorized Signer on a Badge Application Form certifies that the applicant is an employee of the particular company, requires unescorted access to the AOA, and that the Application has been reviewed for completeness. The Authorizing Signer is also responsible for indicating on the Badge Application that the employee will have a need to drive on the AOA.
Badge applicants must be able to comprehend the Airport’s security rules, guidelines, regulations and procedures and posses the ability to perform the responsibilities associated with unescorted access privileges. To fulfill this requirement, all individuals applying for an Airport photo ID Badge must first undergo security training. Training is conducted at the Credentials Office Monday through Friday during normal business hours. Employees will undergo a self-paced interactive computerized security training program. Applicants will need to come in for processing / fingerprinting before attending the training.
As part of training, applicants must pass a test which certifies their understanding of the information presented. Those failing the test will be permitted to repeat the training after a minimum of a one-day period between training times. A request to retake the training must be made in writing, by an Authorized Signer, and will be reviewed for approval on a case-by-case basis. Questions regarding this request or any other special arrangements must be directed to the Security Credentials Manager.
Individuals applying for an Airport ID Badge must undergo a FBI fingerprint-based criminal history records check (CHRC) as part of the Badge issuance process. Fingerprint results must come back cleared before issuance of the Airport Photo ID Badge. Allow 1 –5 days for fingerprint results to be returned. In addition, the Airport is also required to submit new fingerprints of existing employees every two (2) years or until subscribed in the continuous vetting program. These fingerprints will be collected during the Badge renewal process. The Airport will deny issuance of the Airport ID Badge to any employee who is currently being charged with or is convicted of one of the TSA disqualifying crimes within the last ten years or other condition(s) that threatens the safety and security of the public or the Airport.
Federal Regulations require all employees to submit to a FBI Fingerprint Criminal History Check before receiving unescorted access privileges. The Criminal History check verifies that there have been no convictions of any of the TSA disqualifying crimes within the past ten years. A copy of the Criminal History results will be made available to the employee upon receipt of a written request (form may be obtained from the Credentials Office).
- A felony involving illegal possession of a controlled substance
- Unlawful possession, use, sale, distribution, or manufacture of an explosive or weapon
- A felony involving possession or distribution of stolen property
- A felony involving dishonesty, fraud, or misrepresentation
- A felony involving theft
- A felony involving burglary
- Armed robbery or felony unarmed robbery
- A felony involving importation or manufacture of a controlled substance
- Distribution of, or intent to distribute a controlled substance
- A felony involving aggravated assault
- Rape or aggravated sexual abuse
- A felony involving bribery
- A felony involving willful destruction of property
- A felony involving a threat
- Assault with intent to murder
- Kidnapping or hostage taking
- Felony arson
- Carrying a weapon or explosive aboard an aircraft
- Conveying false information and threats
- Commission of certain crimes aboard an aircraft in flight
- Destruction of an aircraft or aircraft facility
- Interference with flight crew members or flight attendants
- Forgery of certificates, false making of aircraft and other aircraft registration violations
- Unlawful entry into an aircraft or airport area
- Interference with air navigation
- Aircraft piracy outside the special aircraft jurisdiction of the United States
- Aircraft piracy
- Improper transportation of a hazardous material
- Violations involving transporting controlled substances
- Violence at international airports
- Conspiracy or attempt to commit any of the aforementioned criminal acts.
Security Threat Assessment
All individuals applying for an Airport ID Badge must undergo a TSA Security Threat Assessment (STA) as part of the Badge issuance. The Airport will not issue an Airport ID Badge until the TSA has completed a STA on the applicant. Allow 2 – 5 days for the STA to be completed.
The Airport conducts warrant checks on a daily basis for all individuals who have been issued, or are renewing their Airport ID Badge. The Airport will suspend the unescorted access privileges of any individual with an outstanding arrest warrant.
There is a $25 (twenty-five dollar) processing fee for each badge renewed. This fee will be billed to the Company at the end of each month. It is the responsibility of each individual to renew his or her Badge. Airport ID Badges are issued with an expiration date that is no more than one (1) year from the individual’s birth month. You will are required to bring TWO (2) pieces of identification with you when you renew, one of which must be government issued and one of which must include a photo. You will need a document that proves Identity and a document that proves Employment Eligibility. See the chart of acceptable documents on the "Badge Processing Forms" page. The Credentials Office will not be able to renew your badge unless you bring the proper documentation with you. All employees are required to undergo Security Refresher Training upon renewal. The refresher training is approximately 15 minutes in length. You may be required to undergo an FBI fingerprint based Criminal History Records Check (CHRC) which is now mandated for all Badged employees every two years or until subscribed in the continuous vetting program. If the results of the CHRC reveals an arrest record, you will be required to clear up any discrepancies by providing proper documents or your Badge may be deactivated.
Failure to renew the Airport ID Badge prior to the expiration date will result in a $25 (twenty-five dollar) late fee charged to the individual, as well as mandatory recurrent (Full Length) Security Training. The late fee must be paid recurrent training must be completed, including any necessary background checks, prior to re-authorization of the ID Badge.
Issuance of Temporary Identification Badges
Temporary Identification Badges are available for individuals who have an operational need to be in a security sensitive area and who do not possess an Airport ID Badge. These Temporary ID Badges are valid only for the date issued. The use of a Temporary ID Badge requires the escort of an Airport photo Badged individual with the escort authority designation at all times while in the SIDA or sterile area. Temporary ID’s may be obtained at the Airport Credentials Office or by contacting the Airport Response Center (ARC) at (734)942-5304. Individuals requesting Temporary ID must present photo ID and be accompanied by a person who possesses an Airport photo ID Badge with the escort authority designation. Temporary ID’s will only be issued for a total of three (3) consecutive days to the same individual. Individuals who have been denied badge issuance will not be eligible for a Temporary ID.
Badges that have been lost or stolen must be reported immediately to the Credentials Office. This notification will allow the Credentials Office to "revoke" the lost or stolen Badge in the Security Card Access System, so if found, the Badge cannot be used to gain access.
Individuals who require a replacement Badge must fill out a “Badge Replacement Form” before a replacement may be issued. This Form must be signed by the Authorizing Signer for the company. Badge Replacement Forms are available in the Credentials Office.
The replacement costs are as follows:
- 1st Replacement: $100 ($80 deposit; $20 processing fee)
- 2nd Replacement: $200 ($180 deposit; $20 processing fee)
- 3rd Replacement is at the discretion of the Security Director
- Contractor Replacement $320 ($300 deposit; $20 processing fee)
Deposits will be refunded if the lost or stolen card is returned to the Credentials Office.
Return of DTW ID Badges
It is the responsibility of each company to maintain accountability of all DTW ID Badges issued to their employees. Badges must be retrieved and returned to the Airport when an individual no longer requires access to the AOA, Restricted or Secured Areas, resigns, is terminated, retires, is laid-off, on strike, or is on medical or maternity leave. Badges must be returned to the Credentials Office on a “Separation Form” within five (5) days of the separation. (Note: Contractor Badges are valid only for the construction project for which they were issued. Upon completion of the project, all Badges must be returned.)
In cases when an ID Badge is not retrieved from the individual at the time of separation, the Credentials Office must be notified, by telephone or in person, within 8 hours. In cases of termination for cause, and the company does not have the ID Badge, notification must be made immediately. Upon this notification, the Credentials Office will “revoke” the individual’s access authority in the Security Card Access System, to prevent them from accessing the AOA, Restricted or Secured Areas. In these cases, a Separation Form must still be filled out and submitted, indicating what steps the company has taken to retrieve the ID Badge from the individual. All Badges issued to your company must be accounted for. Failure to notify the Airport about any ID Badge that you can no longer account for is a violation of the Airport Security Plan and may result in administrative sanctions and/or civil penalties. A $100 Failure to Return Fee will be charged if the ID Badge is not returned to the Credentials Office within (90) ninety days from the date of separation / deactivation. This fee of $100.00 per Badge is Non-Refundable!
ID Badge Audits
The Transportation Security Administration requires that the Airport regularly audit ID Badge records to ensure accuracy and accountability. Audits (either “paper” or “physical”) will be conducted bi-annually with all companies who participate in the Airport Badge System. Paper Audits will include a listing of all DTW ID Badges issued to a particular company. Companies will be required to review the list, ensuring that all individuals are still employed by them, still require Airport access, and are in possession of their DTW ID Badge. Physical Audits, in addition to a review and certification of the employee listing by each company, will require each badge holder to report to a specific location for a physical inspection of their ID Badge. Failure to complete audits as requested will result in the suspension of Airport ID Badge issuance privileges.
Companies are required to maintain records pertaining to ID Badge Issuance for all employees. These records must be maintained for the duration of time that the employee is with the company, and up to 180 days from the date of termination/separation. It is recommended that companies keep this documentation in a separate file; remember, it is subject to audit by the Airport or TSA. Records must be made available to the Airport for inspection to determine compliance with all security requirements. The records shall include, but not be limited to the following:
- A copy of the Badge Application
- A copy of the Separation Form
- CHRC (if conducted by the Airline)
- Any other information as required by the Airport Authority Chief Executive Officer(CEO).
Each company must provide the Airport with the location the records will be stored and the name or title and phone number of the individual who maintains the records. This information is maintained on the Authorizing Signature or Delegation of Authority Form.