Travel Tips & Security Information  ::  FAQ

• Are there new passport requirements for air travel between the US, Canada, Mexico and Bermuda?
• What items are prohibited beyond the security checkpoint and in carry-on bags?
• How many carry-on items are passengers permitted to take through the passenger-screening checkpoint?
• How far in advance should I arrive at the airport for my departing flight?
• How do I apply for airport ID badges for my employees?

• Where should I pick up someone arriving at Detroit Metro Airport?
• What are the restrictions for curbside pick-up and drop-off?
• Can I accompany an elderly relative or minor child through security or meet them at their gate?

• Which airlines are located in which terminal building?
• How do I get to the new McNamara Terminal?
• Is there shuttle service between the McNamara Terminal and the Smith & Berry Terminals?
• Is curbside check-in available?
• How do I arrange for wheelchair assistance once I arrive at the airport?
• Is there any place to smoke inside the terminals?

• How can I find out about parking availability and rates?

• How do I get to Windsor, Canada from the Detroit Metro Airport?

• How can I get in touch with the Lost & Found Department?

• How can I have someone paged?

• How can I get in touch with the airport's Media contact person?

• What are the hours of operation for the currency exchange booths?

• What U.S. Governmental Websites are available?

• How does a traveler arrange for oxygen service during a layover between flights?
• Have additional questions about Metro Airport?
• How do I travel with my pet?

Are there new passport requirements for air travel between the US, Canada, Mexico and Bermuda?

Beginning January 23, 2007, citizens of the United States, Canada, Mexico and Bermuda will be required to present a passport to enter (re-enter) the U.S. when arriving by air from any part of the Western Hemisphere (Canada, Mexico, Central and South America, Caribbean and Bermuda).

For information on obtaining a passport, or for more information on international travel, please visit www.travel.state.gov.

Cutting instruments of every kind including carpet knives, straight razors, elongated scissors, box cutters and other folding or retractable blades, regardless of blade length or composition, are not allowed beyond the security checkpoints. Also prohibited are ice picks, and items of a dangerous and/or explosive nature, or anything that could cause bodily harm. Such items will be confiscated at the checkpoint. For more specific information regarding airport security, see www.tsa.gov

How many carry-on items are passengers permitted to take through the passenger-screening checkpoint?

Passengers are limited to one carry-on item along with one personal item, such as a purse, briefcase or laptop. Check with your airline for specific security and baggage requirements.

How far in advance should I arrive at the airport for my departing flight?

The airlines recommend that travelers arrive at least two hours prior to a domestic departure and three hours prior to an international departure.

How do I apply for airport ID badges for my employees?

Individuals who require unescorted access to the Air Operations Area (AOA), or restricted secured areas must possess a DTW photo ID badge. A completed and appropriately signed Airport ID Badge application must be submitted to the Credentials Office on the 3rd floor of the L.C. Smith Terminal for processing. For complete details, please click here.

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Where should I pick up someone arriving at Detroit Metro Airport?

Arrange in advance to meet your party either in the baggage claim area or the ticket counter area.

What are the restrictions for curbside pick-up and drop-off?

Passengers can be picked up and/or dropped off at curbside, but no unattended vehicles are allowed at the curb front. Curb fronts are intended for active loading and unloading of passengers.

Can I accompany an elderly relative or minor child through security or meet them at their gate?

Check with your airline at the ticket counter for an escort/guardian pass if your party is in need of assistance getting to or from their gate. Skycap assistance is also available by request at the ticket counter.

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Which airlines are located in which terminal building?

How do I get to the new McNamara Terminal?

Customers can access the McNamara Terminal from either I-94 (Exit #198) or I-275 (Exit #15). Follow the signs saying McNamara Terminal/Northwest WorldGateway.

Is there shuttle service between the McNamara Terminal and the North Terminal?

Yes. There are terminal-to-terminal shuttle vans running every 15-20 minutes between the terminals.

Yes. Please check with your air carrier for details.

How do I arrange for wheelchair assistance once I arrive at the airport?

Skycap assistance is available at the curb front, ticket counter and throughout the terminal complex. Contact your airline for special arrangements.

Is there any place to smoke inside the terminals?

No. On May 1, 2010, the State of Michigan's Dr. Ron Davis law went into effect which creates a smoking ban for all public places in the State of Michigan including, but not limited to, restaurants, businesses, hospitals, hotels and bars. Smoking is permitted outside of the terminals in designated smoking areas.

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How can I find out about parking availability and rates?

Detroit Metro Airport has more than 19,000 parking spaces, which include economy, daily, hourly and valet options. For specific parking locations and rates, see the Parking Page on this website. For up-to-the-minute information on parking availability, contact the Parking Hotline at 800-642-1978.

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How do I get to Windsor, Canada from the Detroit Metro Airport?

To get to the Ambassador Bridge to Canada, take I-94 East to I-96 East. Follow the Ambassador Bridge signs.

To get to the Detroit-Windsor Tunnel, take I-94 East to M-10 (Lodge Freeway) South to Civic Center; exit at Jefferson Avenue East. Stay to the right, and follow signs to the Tunnel entrance (just before the Renaissance Center).

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How can I get in touch with the Lost & Found Department?

For items left on airplanes, please contact your air carrier. For Delta Airlines, call 800-325-8224. If you believe you left something in the terminal area or passenger security screening areas, click here

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How can I have someone paged?

At the McNamara Terminal, call 734-229-7200.
At the North Terminal, call 734-247-1000.

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How can I get in touch with the airport's Media contact person?

The Media Contact for the airport is Michael Conway, Public Affairs, (734) 942-3558.

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What are the hours of operation for the currency exchange booths?

U. S. Department of Agriculture - www.usda.gov
U. S. Department of Immigration - www.ins.usdoj.gov
U. S. Department of Customs - www.customs.ustreas.gov
Federal Aviation Administration - www.faa.gov
Transportation Security Administration - www.tsa.gov

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How does a traveler arrange for oxygen service during a layover between flights?

Advanced Aero Medical provides oxygen rental services at Detroit Metro Airport. They require 48-hours advance notification. For more information on their services, please call them at 800-346-3556.

Have additional questions about Metro Airport?

Call (734) AIRPORT during regular business hours.

How do I travel with my pet?

Click here for seven steps to success when traveling with your pet.

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